At OnlineFreeNotes.com, we strive to provide the best educational resources to our users. We understand that there may be circumstances where you may require a refund or wish to cancel your purchase. Our refund and cancellation policy outlines the process and conditions under which refunds and cancellations will be handled.
2. Refund Policy
2.1 Eligibility: Refunds will be considered for purchases made within the last 30 days. Refund requests made beyond 30 days of purchase will not be entertained.
2.2 Process: To request a refund, users must contact our support team via email at firstname.lastname@example.org stating the reason for refund. Our team will review the request within 5 business days and initiate a refund if deemed eligible.
2.3 Refund Amount: Users will receive a full refund of the amount paid, with no deductions.
2.4 Refund Mode: Refunds will be processed back to the original mode of payment within 7 business days.
3. Cancellation Policy
3.1 Cancellation Request: Users can cancel their purchase within 24 hours of making the payment by contacting our support team via email at email@example.com.
3.2 Processing: Once the cancellation request has been approved, the amount will be refunded back to the original mode of payment within 7 business days.